Kynd Guide + Quick Tips
Kynd is called Kynd as a reminder to both you and us to act, interact, respond, live and be with kyndness in all times (this can be easier said than done).
This guide is designed to point you in the right direction, provide clarification and ultimately decide for yourself if we’re aligned in Kyndness.
These images feature our Founder, Owner and Operator, Claudia. It can be kynd to remember that this is a small business, with Claudia attempting to manage all of the things, whilst being a present mama. Our angels and Claudia’s VA, Lauren help with keeping things smooth, but it can be helpful to remember there is a person behind the brand.
Above all else, be kynd.
Above all else, be kynd.
Here’s some dos and don’ts in our Kynd world
Kynd Dos
Be kynd. In studio, online, in emails and in communication. We expect this of you and please hold us accountable to kyndness, too.
Tell the truth. We aim to be transparent and vulnerable with you, Claudia is an open book. Sometimes, we truly cannot support you as you need in the studio and we can refer you on to other studios, teachers or professionals if this is the case. We know we may not be the right fit for everybody, however, everybody is welcome. Our Terms, Policies and Guidelines are available clearly to ensure transparency. Make sure you are aware before entering the world of Kyndness.
Feel the rhythm. Music is a key feature in all classes, practices and rituals at Kynd. We play music so that you can hear it. This may not be suitable if you have any sensory sensitivities or processing difficulties.
Breathe. The breath is a defining feature of our offerings. You can always breathe in a pace, time and rhythm that suits you, however, we will cue the breath in almost all classes and practices.
Be open to receive. We offer hands on assists and adjustments (touch) in most classes. We will ALWAYS provide you with a way to consent or decline touch. We would love to provide you with advice or ideas if you have areas in your life you would like some more support in - just let us know. We will never offer unsolicited advise, but do have a lot of expertise to share that you can take or leave.
Let us in. We truly care about you, your goals and your experience. Please share with us what is going on in your world (as appropriate) because when we know what you’re experiencing, for example, injuries (whether past or current), difficulties, beliefs, access to practitioners, etc. we can better seek to understand and work with you to achieve your desired outcome. If you do not disclose information (and that is absolutely your right to disclose what you wish), we may not be able to support you as kyndly as possible.
Connect. Kynd is absolutely more than a “workout” or “movement studio.” We are so many things but we are nothing without you and the community YOU create within these walls. So say “Hi” to your neighbour, put your phone down, have a chat before or after class. Meaningful connections are truly what we live for.
Read our Terms, Policies and Guides. Our Terms, Conditions and Policies are in place to ensure your safety and satisfaction, an exceptional experience for all, flow for your teachers and sustainability and longevity of the business. Terms. Privacy. Pregnancy/Postpartum.
Kynd Don’ts
Keep secrets. If something does not align with you and your heart, please share with us! We will be happy to discuss a solution, create a remedy or refer on (as above) if we cannot support you fully.
Worry about how flexible, fit, or aesthetic you are. We use the body as a vehicle for the message. Come as you are. Yoga and Pilates are great ways to increase your flexibility and fitness but they are not a requirement. We truly do not care what you look like, what you wear, what car you drive. We move beyond the body. We’re more interested in how you feel and supporting you to create shifts in your body, mind and spirit.
Ghost us. If your payment has bounced, if it’s been a while between classes, if you came in late last time, please continue to show up for yourself. What’s in the past is in the past.
Be late. Sometimes parking is tricky or your meeting runs over at work. Try your best to be on time for classes for yourself and for others. As above, let us know what is going on in your world if you are consistently late - perhaps we can work on a solution together.
Disturb (do not disturb). This is your time and this is other’s time to be kynd to themselves. Pop your phone to the side, turn it down, on silent or Do Not Disturb mode. If you’re on call or need to be contacted for whatever reason, please just let us know so that we may position you in a more accessible exit in the studio and ensure less disruptions to your practice and others.
Sign up or book without reading our Terms, Policies and Guides. Our Terms, Conditions and Policies are in place to ensure your safety and satisfaction, an exceptional experience for all, flow for your teachers and sustainability and longevity of the business. Terms. Privacy. Pregnancy/Postpartum.